What do I get when I sign up as a reseller?

When you become a Xila Broadband reseller you instantly gain access to just about everything we offer, including the CRW, the BACC, the ability to place new DSL orders, place new bundle orders and VoIP orders. We charge a nominal $145.00 sign up fee to get started, included in this fee is a custom domain of your choice which we will point directly to your custom retail web site and the BACC system, completely pricate labeling these services for you.

If you would like to utilize Covad's coverage area or our Flex Rates an additional fee will apply to enable these features and can be paid from your account after becoming a reseller.

Who owns my customers accounts?

Your customers, and their accounts, are owned by you. We do not make any claim to the ownership or control over an account. You are free to move accounts between our service and someone else's service. The contract outlines that no contact will be made between Xila and your direct customers unless permission is granted. Therefore, as long as your not in violation of the wholesale agreement, you remain the owners of your customers.

Will I need any special equipment to offer your DSL or Voice service?

Only a computer with internet access is needed, no special equipment is needed to join or utilize the reseller program. Hardware is required to utilize DSL and VOIP, find more information here.



How long does it take before a newly ordered DSL or Voice order becomes active?

Your customers that have a home telephone at their residence or business will usually have an activation date ranging from 3-5 days from the day you place the order. Dry loop DSL can take up to 2-4 weeks in some cases. Voice services are activated (and a phone number assigned) within the hour when the DSL order is completed.

Do you sell modems and can I source my own?

We offer FREE modems as part of our drop shipping program, you may also choose to utilize your own modems, for more information click here.

What do you provide for account management?

Our web based customer management system (BACC) is your tool to success. From within BACC you can place new DSL, Bundle and VoIP orders for your customers, suspend DSL & Voice service, cancel services, setup your custom rate plans, and much more.

Are there any fee's associated with activations?

Please see our Reseller Product List for information on fee's.

Do you have an API?

Yes. The API can be used to integrate our system with yours. Currently the API is in BETA stage and allows for several actions, including Prequal & Billing Cycle Extensions. You can access the API here, documentation is provided on the site.




How can I check coverage and do you have a list of coverage areas?

Information on coverage areas can be found here. For more detailed information about a specific area you can contact us. DSL service is generally available in any location AT&T®, Verizon® & Covad® currently are able to provide DSL service.

Can I sell DSL without the voice service?

Yes. Our DSL only rates are here.




Can I sell VoIP phone without DSL?

Yes. Our VoIP only rates are here.

Where are DID's Available?

On the coverage page you can search for DID availability by state.

May we suggest?

Wholesale DSL & VoIP Reseller Program Overview
Learn the basics from all angles about the reseller program.

Contact us with your questions
If you have questions before getting started feel free to contact us.

Equipment Drop Shipping
A list of devices offered via the drop ship program, including modems and ATA's.